Dental office call management
Every call answered. Zero distractions.
Conciera answers, routes, and screens every call that comes into your dental practice line — so your front desk focuses on the patient in the chair, not the phone.
40–50
calls per day at a busy dental practice
30%
of dental office calls are non-patient
1 in 3
new patient calls lost to a busy signal or voicemail
5+ min
average time lost per interruption at the front desk
How it works
Built for the specific call patterns dental offices deal with.
New patient inquiries captured
Conciera identifies callers asking about new patient appointments, collects their name and number, and logs a callback request so no lead is ever dropped.
Appointment booking flow
When Conciera can't book directly, it takes the caller's details and preferred times, giving your team everything they need to confirm with a single outbound call.
Emergency routing
Callers describing pain, swelling, or dental trauma are immediately flagged and transferred to your on-call line — no delays, no missed emergencies.
Solicitor and vendor screening
Dental supply vendors, lab reps, staffing agencies, and robocalls are ended before they reach your front desk. Politely, consistently, every time.
After-hours coverage
Calls after close are answered, and callback requests appear in your dashboard each morning — no more checking voicemail and manually transcribing messages.
Runs on your existing line
No new number for patients to learn. Conciera sits in front of your current dental office line and is live in a single setup session.
Compliance
No clinical advice. Recording consent included. Canadian data handling.
Conciera routes and screens — it never advises callers on dental or clinical matters. Call-recording consent is spoken before any recording begins. Data is handled to PIPEDA standards, and we walk through exactly what is stored and how during your onboarding session.
See it on your dental office line.
The pilot is free, takes one session to configure, and runs on your existing number.
Book a 20-minute demo